Terms of service
Terms of Service
Effective Date: 10 November 2024
Welcome to Lil Ducks Jewellery! These Terms of Service outline the rules and regulations for using our website and purchasing our jewellery. By accessing or using our site, you agree to these terms, so please read them carefully. If you do not agree with any part of these terms, please refrain from using our services.
1. Overview
Lil Ducks Jewellery ("we", "our", "us") provides customers with access to jewellery products through our online store. By using this website, you confirm that you are at least 18 years of age, or if under 18, using the site with permission from a parent or guardian who agrees to be bound by these terms on your behalf.
2. Orders and Payments
Placing an Order
When you place an order on our website, you are agreeing to purchase products subject to these terms. We reserve the right to accept or reject any order at our discretion.
Payment
All payments are processed securely through our approved payment providers. By providing payment information, you authorise us to charge the specified amount for your order. Prices are listed in Australian Dollars (AUD) and include GST where applicable.
Pricing and Availability
We make every effort to ensure pricing and availability are accurate. However, prices are subject to change, and errors may occasionally occur. If we identify a pricing or availability error after you place an order, we will notify you as soon as possible, and you will have the option to reconfirm or cancel your order.
3. Shipping and Delivery
We aim to process and dispatch orders within the specified timeframe, but delivery times may vary. Lil Ducks Jewellery is not responsible for delays due to customs or external courier factors. You are responsible for providing accurate delivery information, and any redirection costs due to incorrect information will be borne by the customer.
4. Returns and Refunds
Please refer to our Return and Refund Policy for detailed information on returns, exchanges, and refunds.
5. Intellectual Property
All content on this website, including images, text, designs, and logos, is the property of Lil Ducks Jewellery and protected by copyright, trademark, and other intellectual property laws. You are granted a limited licence to use the website solely for personal, non-commercial purposes. You may not reproduce, distribute, or exploit any content without prior written consent from us.
6. Privacy and Data Security
Your privacy is important to us. We collect, store, and use personal data in accordance with our Privacy Policy. By using our site, you consent to the collection and use of your information as outlined in our policy.
7. Limitation of Liability
To the fullest extent permitted by law, Lil Ducks Jewellery shall not be liable for any indirect, incidental, special, or consequential damages arising from or related to the use of our website or the purchase of products. Our liability is limited to the total amount paid for the purchase that gave rise to the claim.
8. Disclaimer of Warranties
Our products are provided "as is" without any representations or warranties, express or implied, regarding their fitness for any particular purpose. We do not guarantee that our site will be free from errors or interruptions, nor that our products will meet your individual expectations.
9. User Responsibilities
By using this site, you agree:
- Not to use the site for any unlawful or prohibited activity.
- Not to tamper with or attempt to compromise the security or functionality of the website.
- Not to transmit any harmful or offensive content.
10. Changes to Terms
Lil Ducks Jewellery reserves the right to update or change these Terms of Service at any time. Any changes will be posted on this page with the "Effective Date" updated. Your continued use of our site following the posting of changes constitutes acceptance of those changes.
11. Governing Law
These terms are governed by and construed in accordance with the laws of Australia. Any disputes arising from or relating to these terms will be subject to the exclusive jurisdiction of the Australian courts.
12. Contact Us
For any questions regarding these Terms of Service, please contact us at [lilducksjewellery@gmail.com]. We are here to help and aim to ensure a smooth experience for our valued customers.
By using our website, you acknowledge that you have read, understood, and agreed to these terms. Thank you for choosing Lil Ducks Jewellery!